Privacy Policy
Last updated: 09/04/2025
At Hurst Park Residents Association (HPRA), we respect your privacy and are committed to protecting your personal data. This policy explains what data we collect, why we collect it, and how we use and store it — in line with the UK GDPR and Data Protection Act 2018.
1. Who we are
We are the Hurst Park Residents Association, based in West and East Molesey, Elmbridge, UK.You can contact us via email at hello@hurstpark.org
2. What Personal Data We Collect
We may collect and process the following types of personal data:
| Type of Data | Examples | Purpose |
|---|---|---|
| Contact Data | Name, email address | To send newsletters and updates |
| Order Data | Delivery address, payment info (via Stripe/PayPal) | To process and deliver merchandise |
| Technical Data | IP address, browser type, cookies | To improve the website and user experience |
3. How We Use Your Data
We use your data only when necessary and for the purposes you agreed to:
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To send the HPRA digital newsletter (with your consent)
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To process and deliver merchandise you purchase
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To notify you of important local events, updates, or issues
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To respond to your inquiries
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To comply with legal obligations
We do not sell or share your data with third parties for marketing.
4. Newsletter Sign-Up
When you sign up for our newsletter, we collect your email address to send occasional updates about:
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HPRA events (like the Annual Quiz or Midsummer Music)
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Community news
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Volunteer opportunities
You can unsubscribe at any time via the link at the bottom of our emails.
5. Merchandise Orders
When purchasing HPRA-branded merchandise, we collect only the data needed to:
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Process your payment via secure third-party processors (like Stripe or PayPal)
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Fulfil your order and deliver items
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Contact you if there are issues with your order
We do not store your payment details on our servers.
6. Cookies & Website Usage
Our website may use cookies to enhance your experience. These cookies help us:
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Understand how people use our site (via Google Analytics)
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Remember your preferences
We will ask for your consent before using non-essential cookies.
You can manage your cookie preferences at any time using our cookie banner.
7. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Correct or update inaccurate information
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Request deletion of your data (“right to be forgotten”)
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, email us at hello@hurstpark.org
8. How We Store and Protect Your Data
We take data protection seriously and use industry-standard security measures:
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All website data is transmitted via SSL encryption (HTTPS)
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We use secure third-party tools to manage emails and payments
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Access to personal data is limited to HPRA volunteers who need it
9. Changes to This Policy
We may update this policy occasionally. When we do, we’ll revise the “Last updated” date at the top.
10. Contact Us
Have a question or want to make a data request?